Support
Camera permissions on iOS Safari and Android Chrome
What to tap when browsers block the lens, plus lighting tips.
If Safari refuses the camera, tap the aA menu, choose Website Settings, and set Camera to Allow for this site.
On Android Chrome, tap the lock icon beside the URL, open Site settings, set Camera to Allow, then reload.
Shoot in even light — overhead fluorescents beat harsh window backlight for glassware and ceramics.
Barcode mode still needs focus — steady the phone until the guide turns green.
Still stuck? Email hello@pricescout.pro.